Terms and conditions

 

"Thank you for your reservation; enjoy your stay in the hotel".

 

The appartments have an obligatory charge of 25€ in concept of the cleaning for the check-out day.

Reception time: de 7-23h

Check-in after 14:00 hours for the hotel after 16:00hours for the apartment
Check-out before 12:00 hours

Arrivals later than 23h will have to be warned previously.
Cancellations without charge: 15 days before your arrival
Cancellations with charge of the first night: during the 15 days before your arrival
Changes without charge: 24 hours before your arrival ( excluding weekends and festivity days, which is at 72 hours). If you make a modification twice, the second one we will proceed to charge  the 10% of the reservation.
 
Later than 23 hours we can not offer replacement service for towels, bathrobes, slippers or any other amenity. If you need any of these things and you arrive later than 23 hours, please, it is necessary to notice this in advance. Thank you.

From 23 hours until 7 hours of the next morning, internet service and bar service at the dining room of the hotel are not available.

 

 

  • Warranty policy:

     

The bookings made by the web guaranteed through a credit card, it will be charged the 100% of the contracted services

 

  • Cancellation policy:

     

The customer will be able to make the corresponding cancellations through our web site, by electronic mail, fax or phone contacting Hotel Llegendes de Girona. The customer will receive written reply via electronic mail or fax from Hotel Llegendes de Girona indicating the possibility of cancellation charges, where appropriate.

If the cancellation is processed through our web site, the cancellation cost will be charged to the same credit card the reservation was processed. If the cancellation is 15 days before the arrival day, the total amount corresponding to the booking for the first night will be charged. Hotel Llegendes de Girona reserves the right to charge the full booking price in No Show cases (the customer does not show up or give notice). 

  • Modification policy:

  

The customer will be able to make the corresponding modifications through our web site, by electronic mail, fax or phone contacting Hotel Llegendes de Girona. The customer will receive written reply via electronic mail or fax from Hotel Llegendes de Girona indicating the possibility of cancellation charges, where appropriate.  

 

  
  • Special Requests:

  

Guests can request rooms with double or single beds, cribs, rollaway beds, early check-in, details or other special services at the time of booking. The hotel will take the necessary steps to satisfy the guests’ needs, but we can only confirm their availability at the time of check-in. Special requests will be subject to availability.

For children aged 0 to 2 it is free, always subject to availability and prior request, and sharing the room with an adult at least.

  

Animals are not accepted.

 

 

  • Situation:

    

  We write to you the direct link where you can watch de map of our situation

www.llegendeshotel.com